What impresses me most is how Pit Shop does the inspection of my cars. I am given 2-3 pages of issues, actually inspected...with pictures and explanations, urgency/not urgent issues and projected cost for the repairs. It gives me the confidence that my vehicle is safe to drive...and, it helps me plan for future repairs without getting blind-sided. I've owned over 50 vehicles in the last 50 years, so I've seem 'em all, but Pit Shop is the best I've seen. Ever.