I read the positive reviews of Drew and his business. When my Acura developed a mystery noise in the back of its AWD system that nobody could diagnose, I read praise of him on an Acura owners' forum and gave him a phone call. He had never spoken to me in my life, but immediately listened to the description of my problem and nailed the diagnosis over the phone. He never once asked me to "bring 'er on in," or became jealous that I wasn't giving him a cent of my business (I live a distance away) or even telling him my name. He just gave me advice that turned a $4,000 ankle grab into a simple $150 job. Try that at your local stealership. I've still never met him or given him a cent of my money, but I sure can recommend him. And, yes, I am a real person. I can be reached through contact info found at tonywrites (at-symbol) carbonmade (dot-com).